What is it?
A simple, clean 6-sound white noise machine that you can place on the nightstand next to the bed.
Every guest has had a different expectation for “noise” at night.
After feedback ranging from “Perfect sleep, very quiet unit.” to “Very loud, difficult to sleep at night.”, we decided to experiment a little.
We added a bedside noise machine in 3 units and tracked communication & reviews over the next 100 reservations. The results were awesome:
Guests that were sensitive or picky about noise were able to sleep more comfortably.
Noise-related messages prior to the stay gave us a competitive advantage. We answered the questions and provided a great solution.
Many guests showed gratitude, excitement, and positive feedback about using the sleep machine after their stay.
Some guests even said they wish every Airbnb had them! That's when we knew we had to put them by every bed across all of our listings.